ALICE
AI Receptionist

AVERY
AI Sales

ALFRED
AI Operations

ALDRICH
AI Transactions

AVA
AI Social Media

Always On

Ready wherever. Whenever.

Agentic by Design

Understand. Decide. Act.

Built for Business

Defined roles. Real work.

People in Control

AI+PEOPLE. Working together.

AGENTIC BY DESIGN. READY FOR BUSINESS.

Get more done. Faster.

AscentsoAI™ Business Teammates are built with Agentic AI around defined business roles, responsibilities and personalities — then adapted to fit the business they join.

Their identity, presentation and working characteristics are adaptable, while their role is shaped around the business environment and responsibilities they support.

From enquiries and opportunities to workflows, transactions and engagement, they work alongside people to understand what is needed, take appropriate action and keep work moving.

DEVELOPED BY ASCENTSO

Skip the Technical. Get to Business.

Getting the benefits of Agentic AI shouldn’t mean having to become an AI expert first. In business, the priority is serving customers, pursuing opportunities, getting work done and keeping the business moving.

That practical reality shaped how we developed AscentsoAI™. Each Business Teammate comes with a defined role, responsibilities and personality, which ASCENTSO adapts to the business they join.

And because getting AI working quickly should not mean giving up control, each deployment is shaped around defined responsibilities, appropriate boundaries and human involvement where it matters.

You know your business. We’ll take care of the technical.

MEET ASCENTSOAI™

Five Business Teammates. Five ways to get more done.

Different parts of a business need different kinds of support. Meet five AscentsoAI™ Business Teammates, each developed for a distinct business role.

Choose a Teammate to see what they can do.

ALICE

Receptionist

Warmly welcome customers, always.

AVERY

Sales

Make every opportunity count.

ALFRED

Operations

Optimise daily operational workflows.

ALDRICH

Transactions

Process transactions with clarity.

AVA

Social Media

Keep your brand active and engaged.
Alice — AscentAI™ AI Receptionist role profile

ALICE — AI RECEPTIONIST

Warmly welcome customers, always.

First impressions usually shape everything that follows. Alice helps businesses respond promptly, keep enquiries moving and maintain a consistent customer experience — while giving your people more capacity for the work that needs their judgement, experience and personal attention.

Meet ALICE

An intelligent first point of contact, Alice is AscentsoAI™’s AI Receptionist. Warm, attentive and composed, she is designed to make every interaction feel considered.

Clear when answering. Consistent in her role. Human in the way she communicates.

Welcome Customers

Give every customer a responsive first point of contact.

Understand Their Needs

Find out what each customer is looking for.

Keep Things Moving

Help customers move forward with what they need.

Bring Your Team In

Connect customers with your people when needed.

WORKS WELL WITH

Corporate Websites • Service Websites • Healthcare Websites • Education Websites • Booking Websites

Avery — AscentAI™ AI Sales Specialist role profile

AVERY — AI SALES SPECIALIST

Make every opportunity count.

Businesses invest to bring prospective customers to their digital channels. Avery helps make that interest count — engaging prospective customers, understanding their needs and helping sales opportunities move forward.

Meet AVERY

Commercially focused, knowledgeable and persuasive, Avery is AscentsoAI™’s AI Sales Specialist. Equipped to represent your products and services, she engages customers with purposeful sales conversations and helps turn interest into commercial progress.

Beyond the conversation, Avery helps keep sales activity visible — so your people can stay informed and step in where they matter.

Explore Interests

Understand customer interests and requirements.

Present Solutions

Help customers understand suitable products or services.

Progress Sales

Help opportunities move towards a commercial outcome.

Keep Sales Visible

Keep your people informed on sales activity and progress.

WORKS WELL WITH

Product Websites • Service Websites • Ecommerce Websites • Property Websites • B2B Websites

Alfred — AscentAI™ AI Operations Executive role profile

ALFRED — AI OPERATIONS EXECUTIVE

Optimise daily operational workflows.

Every business generates information, records and recurring work. Alfred helps keep everyday operations organised and manageable — reducing administrative burden and giving your people more capacity to keep the business moving.

Meet ALFRED

Organised, dependable and meticulous, Alfred is AscentsoAI™’s AI Operations Executive. He brings structure to information-heavy work, helping keep important information accessible, documentation organised and recurring operational activities running consistently.

Organise Information

Keep important business information structured and accessible.

Support Documentation

Help manage everyday documentation more efficiently.

Keep Work Moving

Support recurring operational activities and ongoing work.

Surface What Matters

Bring important matters to your people’s attention when needed.

WORKS WELL WITH

Business Portals • Corporate Portals • Knowledge Hubs • Member Portals • Operations Portals

Aldrich — AscentAI™ AI Transactions Executive role profile

ALDRICH — AI TRANSACTIONS EXECUTIVE

Process transactions with clarity.

Transactions create work before, during and after they happen. Aldrich helps businesses manage that workload with greater structure and visibility — keeping transaction activity organised while your people retain oversight where it matters.

Meet ALDRICH

Precise, methodical and dependable, Aldrich is AscentsoAI™’s AI Transactions Executive. He helps keep transaction activity structured, visible and consistently managed — making it easier for your people to maintain oversight where it matters.

Track Transactions

Maintain visibility across transaction activity.

Organise Records

Keep relevant transaction information structured and accessible.

Support Documentation

Support the documentation associated with transaction activity.

Flag Exceptions

Bring matters requiring human attention into view.

WORKS WELL WITH

Ecommerce Websites • Booking Websites • Ordering Websites • Membership Websites • Customer Portals

Ava — AscentAI™ AI Social Media Manager role profile

AVA — AI SOCIAL MEDIA MANAGER

Keep your brand active and engaged.

Social media demands continuity. Ava helps keep your brand present, active and engaged — supporting ongoing social activity while your people retain direction and oversight of the brand.

Meet AVA

Creative, socially aware and brand-conscious, Ava is AscentsoAI™’s AI Social Media Manager. She helps businesses maintain an active social presence with greater consistency, supporting the ongoing activity that keeps brands visible and engaged.

Prepare Content

Support social content aligned with brand direction.

Schedule Publishing

Maintain planned publishing across appropriate social channels.

Support Engagement

Support appropriate audience interactions within brand direction.

Track Activity

Keep social activity visible for ongoing review.

WORKS WELL WITH

Corporate Websites • Ecommerce Websites • Brand Websites • Social Media Channels • Content Platforms

MORE THAN INDIVIDUAL ROLES

More capacity across business.

Each AscentsoAI™ Business Teammate has a distinct role. Together, they can extend support across customer interactions, sales, operations, transactions and brand engagement — adding capacity across the business without expecting one AI to do everything.

ROLE-BASED

Different responsibilities. Different capabilities.

CONNECTED

Work can progress across different parts of the business.

ADAPTABLE

Roles are shaped around the business they join.

SCALABLE

Add capability as business needs grow.

HUMAN + AI

Your people remain part of how work gets done.

A CONSIDERED DEPLOYMENT

Know what it takes to get started.

Bringing an AscentsoAI™ Business Teammate into your business involves more than switching on a tool. We consider where it will work, what is needed to prepare it for your business and the ongoing support required — so you know what to expect before deployment begins.

WHERE IT WORKS

The right digital environment
EvoWebsite™, ASCENTSO-built websites and platforms, and compatible client digital environments.

HOW YOU INVEST

One-time onboarding + annual service
Your initial investment covers onboarding and deployment, followed by an annual service for ongoing support and maintenance.

TIME TO DEPLOY

Timeline confirmed upfront
Deployment timing is established according to the Business Teammate, requirements and digital environment involved.

THE DIFFERENCE MATTERS

Not all AI works the same way.

What MattersTypical ChatbotConventional Agentic AI AscentsoAI™ Business Teammate
What You Get A conversational tool Agentic capability to build around your needs An established business role adapted to your business
Getting Started Usually configured around questions and responses Requires setup, configuration and ongoing refinement Role, responsibilities and personality already established
Business Role Primarily handles conversations Defined through how the AI is configured Built around a distinct business responsibility
Digital Setup Usually operates as a standalone tool May involve multiple tools, apps and integrations Designed to work within a considered business environment
Taking Action Primarily responds to requests Can reason and act according to its configuration Understands what is needed and takes appropriate action
People Often separate from day-to-day work Human involvement depends on the implementation Designed to work alongside your people
Investment Generally lower entry cost Cost can grow with tools, setup and complexity Defined investment with onboarding and ongoing service

BUILT WITH RESPONSIBILITY

AI takes action.
Your people retain control.

AscentsoAI™ Business Teammates operate within defined roles, responsibilities and authority. Human involvement remains part of the deployment wherever judgement, approval or accountability is required — with appropriate safeguards considered around the business environment they work within.

DEFINED RESPONSIBILITIES

Clear Roles. Clear Boundaries.
Each Business Teammate is shaped around defined responsibilities and scope.

HUMAN CONTROL

People Remain Part of the Process.
Human judgement, approval and accountability remain where required.

SECURITY & GOVERNANCE

Considered from Deployment.
Access, data, security and appropriate safeguards are considered as part of each deployment.

PROPRIETARY TECHNOLOGY

Developed and Managed by ASCENTSO.
AscentsoAI™ is ASCENTSO’s proprietary AI solution, provided for use within the agreed business scope and service terms.

THE ASTRIX™ CHALLENGE

Meet Astrix™. Can you guess her role?

Astrix™ is here for you to experience an AscentsoAI™ Business Teammate for yourself.

Ask about ASCENTSO. Tell her about your business. See how she responds — then work out the business role she was built to perform.

Curious? Can you figure her out?

Guess Astrix™’s role correctly and you could win MYR1,000 in ASCENTSO Credits towards eligible products or services from participating ASCENTSO brands. Terms apply.

Astrix — AscentAI™ Business Teammate by ASCENTSO

STILL DECIDING ABOUT AI?

Put AI to work in your business.

See what AI can actually do in your digital business environment — with an AscentsoAI™ Business Teammate configured for your business and the role you need.